Terms of service

Terms of Service

Last updated: November 8, 2026

1. Scope and seller

(1) These Terms of Service apply to all orders placed via our online store at brimsteel.com. The seller and your contracting party is Rout Commerce LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA, phone +1 307 888 5440, email support@brimsteel.com ("we", "us", "BRIMSTEEL").

(2) "Consumer" means any natural person who buys for purposes that are predominantly outside their trade, business or profession. "Business customer" means any person or entity buying for business purposes. Any terms and conditions of our customers do not apply unless we expressly agree to them in writing.

(3) By placing an order, you confirm that you are at least 18 years old or the age of majority in your place of residence, or that you are ordering with the consent of a parent or legal guardian.

2. Conclusion of the contract

(1) By listing a product in our online store, we make you a binding offer to conclude a contract on the terms stated in the product description.

(2) Place the products you want to buy in the cart. You can open the cart via the button in the navigation bar and make changes at any time. After clicking "Checkout" (or a similar label) and entering your personal data as well as payment and shipping details, all order data is displayed to you as an order overview.

(3) If you use an express payment method (e.g. PayPal, Shop Pay, Apple Pay, Google Pay), you will either be taken to the order overview in our store or redirected to the provider's website, where you make your selection or enter your data. Afterwards, the order data is displayed to you as an order overview.

(4) Before submitting your order, you can check and correct all information (also via your browser's "back" function) or cancel the order. By clicking the order button ("Pay now", "Complete order" or a similar label), you accept our offer and the contract is concluded.

(5) Order processing and all communication related to your contract take place by email, partly automatically. Please make sure that the email address you provide is correct and that you can receive our emails.

3. Prices, taxes and duties

(1) All prices are stated in US dollars (USD) unless another currency is displayed at checkout.

(2) Applicable sales tax or VAT is calculated and shown at checkout. Shipping costs are shown separately in the cart and at checkout before you place your order.

(3) For deliveries outside the United States, import duties, taxes and customs fees may apply. Unless these are collected at checkout, they are charged by the destination country's authorities or the carrier and are payable by the recipient.

4. Payment

(1) The available payment methods are shown at checkout. Unless stated otherwise for a payment method, the purchase price is due immediately when the contract is concluded.

(2) When paying by credit or debit card, your account is charged upon conclusion of the contract.

5. Delivery and risk of loss

(1) Delivery terms, delivery times and any delivery restrictions can be found in our Shipping Policy and in the respective offer.

(2) If you are a consumer, the risk of accidental loss of or damage to the goods passes to you only when the goods are delivered to you, regardless of whether the shipment is insured. This does not apply if you have independently commissioned a carrier not named by us.

6. Retention of title

The goods remain our property until the purchase price has been paid in full.

7. 90-day money-back guarantee and returns

You can return your order within 90 days of delivery. Details can be found in our 90-Day Money-Back Guarantee & Returns policy. Any statutory rights you have remain unaffected.

8. Warranty

(1) The statutory rights in respect of defects that apply to you remain unaffected.

(2) Please check the goods for completeness, obvious defects and transport damage upon delivery and notify us and the carrier of any complaints as soon as possible. If you do not do so, this has no effect on your statutory rights.

(3) If a characteristic of the goods deviates from the objective requirements, the deviation is only deemed agreed if we informed you of it before you placed your order and it was expressly and separately agreed.

9. Limitation of liability

To the extent permitted by applicable law, we are not liable for indirect, incidental or consequential damages. Our liability is not limited for damages resulting from injury to life, body or health, for intentional or grossly negligent conduct, for fraud, or where liability cannot be limited under mandatory law. Nothing in these Terms limits any rights you have as a consumer under mandatory law.

10. Governing law and jurisdiction

(1) These Terms and all contracts concluded under them are governed by the laws of the State of Wyoming, USA, excluding its conflict-of-law rules. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.

(2) If you are a consumer, this choice of law does not deprive you of the protection afforded by mandatory provisions of the law of the country or state in which you have your habitual residence.

(3) For business customers, the exclusive place of jurisdiction is Sheridan County, Wyoming, USA. Consumers may also bring proceedings in the courts of their place of residence where mandatory law provides for this.

11. Dispute resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. If you have a complaint, please contact us at support@brimsteel.com – we will do our best to find a solution.

12. Contract language and storage of the contract text

(1) The contract language is English.

(2) We do not store the full contract text in a way that is accessible to you. Before submitting your order, you can print or save the order data using your browser. After we have received your order, we will send you the order data and these Terms of Service by email.

13. Changes and severability

The version of these Terms in effect at the time of your order applies. If any provision of these Terms is invalid or unenforceable, the remaining provisions remain in effect.